We deliver the best qualities of factory-trained dealer workmanship,                       with lower costs and better service.

Low Cost

In terms of cost, the key is efficiency. We're consistently able to outperform the dealership by a significant margin, saving you a lot of money, while using the same parts, tools, and training. We do this by operating with much lower overhead cost and higher efficiency per employee. In short, we're smaller, learner, and better-performing, having spent three decades perfecting the efficiency of every aspect of our business. We're consistently busy, but never overwhelmed, and there's no-one unnecessary here - no HR team, no middle managers, no one walking around aimlessly in a suit and tie. Every employee has dedicated their careers to working in Mercedes-Benz service and repair. This specialized expertise has allowed us to reduce costs, while consistently delivering the quality of workmanship and service.  

Quality Workmanship

By employing a highly experienced staff, each one of whom has decades of prior Mercedes-Benz dealership experience, we're able to quickly and accurately identify and resolve the issues we encounter. By specializing in one brand only, we have a huge advantage over other independents - if your Mercedes-Benz has a problem, its one our team has surely seen and solved before. Every brand has its own unique specialty tools, software platforms, supplier networks, parts, fluids, and standards. Everything we have on-site is designed specifically for Mercedes-Benz. This has all but eliminated the guesswork, the trial-and-error, the miss-diagnosed problems and failed solutions that plague most other independent shops. The cost savings of our specialized business model, which has been perfected over three decades, is passed on directly to our customers.

 Great Service

In terms of service, as a small family-run local business, we have an inherent advantage over any big corporate dealership's service department. Here you can speak directly with the technician working on your car - you can even watch him work if you'd like. Here you'll always be working with the same team - from the owner on down, you'll know everybody by name, and we're all just a phone call or text message away.

We're all here to make sure each car is handled properly and that every customer is happy to come again. This has always been the key to our success - building and maintaining relationships over the years, many of which now go back over three decades. Our business has grown naturally, without advertising, thanks to the recommendations, referrals, and praise we've received from our customers. We seek to continue this model, it's one we're very proud of.

What makes us different from the dealer:

• Much lower cost (generally about 50% lower on average)
• Friendlier, more personalized service from a small team of experts
• Direct access to the owner and any other member of our team
• Your business matters to our business - we make sure every customer leaves happy

What makes us different from other independents:

• The shop is designed and set up specifically for Mercedes-Benz, from software and tools to parts and fluids, it's all the best or nothing.
• Our technicians, service writer, and owner have spent their careers exclusively specializing in Mercedes-Benz service and repair.
• We never cut corners, and we refuse to use low-quality parts and materials to save money. We aim to be the best. Not the cheapest. Even for simple oil changes, we import our oil and filters from Germany, and every car gets a complete multi-point inspection to dealer standards, every time. We wouldn't settle for any less in our own cars, why should you?